Effective: October 21, 2020
Information We Collect
When you access our website, contact us, or otherwise interact with us, we collect personal information about you. You can use our website anonymously. Information we collect about you may include:
When you create an account, contact us, or fill out an electronic form: We collect any information that you voluntarily provide, such as your first and last name, email address, username, and password, phone number, street address, and birthdate. We use this personal information to respond to your requests, manage and correspond with you about your Account, send you information and newsletters related to real estate markets, properties, sales associates and/or other information we think may interest you, to connect you with a sales associates who can assist you in your home buying or home selling process, and for other matters described in this policy. You will always have the opportunity to opt-out of receiving communications from us by replying STOP to
Information we automatically collect through our Online Services: As is true with many websites and applications, our Online Services automatically collect certain information about your equipment, browsing actions, and patterns, including details of your visits, including traffic data, location data (if enabled), logs, and other communication data and the resources that you access and use on the Online Services, and information about your computer, mobile device, internet connection, including your IP address, operating system, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The technologies we use for this automatic data collection may include:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize the Online Services according to your individual interests.
Speed up your searches
Recognize you when you return to the Online Services.
How We Use Information
We use information that we collected or that you provided to us, including any personal information:
To fulfill or meet the reason you provided the information.
To provide, support, personalize, and develop our Services.
To create, maintain, customize, and secure your Account with us.
To provide you with support and to respond to your inquiries, including to connect you with a LL Moody Properties sales associate.
To personalize your experience on our Online Services and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Online Services, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Online Services, products and Services, databases and other technology assets, and business.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
How We Share Information
We will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party.
We will not disclose your personally identifiable information to any person or company except where you have given us permission to do so or if the law requires it, or where in good faith LL Moody Properties believes such action is necessary to comply with a legal process.
Requesting Deletion of Your Personal Information
At your request, we will delete (or anonymize) any information we have collected about you over the last 12 months. Please understand, though, that we will not (nor are we legally obligated to) respond to more than two such requests within a 12-month period. We may also be legally required or allowed to retain your personal information in certain circumstances even when you’ve requested that we delete your information, including:
Where there is an unresolved issue relating to your account such as an outstanding credit, unpaid balance, or unresolved dispute.
Where we need to retain your personal information for our legal, tax, audit and accounting obligations as required by applicable law.
Where it is necessary to maintain your personal information for our legitimate business interests such as fraud prevention or to maintain the security of our Website.
Please note that by deleting your personal information, you may lose access to or use of certain portions of our Website or services. Therefore, we strongly suggest that you confirm you no longer wish to use our Website or services before making such requests.
Notice to California Residents
If you are a resident of California, then the collection, processing and use of your personal information may be subject to the California Consumer Privacy Act (“CCPA”) as well as other applicable California state privacy laws.
As a California resident, the CCPA affords you the right to request information about the collection, use, and disclosure of your personal information over the previous 12 months, including:
the categories and specific pieces of personal information about you that have been collected;
the purposes for which your personal information have been collected, used or sold (where applicable);
The categories of third parties with whom your personal information have been disclosed;
The categories of personal information about you that have been disclosed for a business purpose; and where applicable:
the categories of personal information about you sold to third parties; the categories of third parties to whom your personal information was sold; and the categories of personal information about you for each third party to whom your personal information was sold.
You are also afforded the right to request the deletion of any personal information that has been collected about you over the prior 12 months, subject to certain exceptions. Please refer to “Requesting Deletion of Your Personal Information” section for more information.
Under the CCPA, you may also request that your personal information not be sold to any third parties. Businesses who sell the personal information of California residents are required to respect “opt out” requests for a period of at least 12 months before requesting your authorization to resume selling your personal information.
Lastly, business required to comply with the CCPA are prohibited from charging you a fee, requiring you to pay higher prices or rates for services, providing you a lower level of service, or terminating your services altogether for exercising your rights under the CCPA; understanding, however, that some personal information may need to be retained in order to continue to deliver those services to you.
Please note that the CCPA does not obligate us to provide the requested information to the same consumer more than twice in a 12-month period.
Opt Out Information
If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our services. If you no longer want to receive marketing-related emails from LL Moody Properties, you may reply STOP to .
Links to Other Websites and Social Media
Our website may offer links to websites, apps, tools, widgets and plug-ins, such as Facebook “Like” buttons, that are run by third parties. If you visit a third-party website, you should read the website’s privacy notice, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any personal information you give to those organizations is dealt with under their privacy notice, terms and conditions, and other policies.
The Online Services are not intended or directed to children under the age of 18, and we do not knowingly collect personal information relating to children or track their use of the Online Services.
Changes to This Policy
We understand that information privacy is an ongoing responsibility and we are continually striving for improvement in our privacy practices. For this reason, we may, from time to time, make changes to this policy. Changes will be recorded on this webpage. The date this policy was last revised will be reflected at the top of this page. We encourage you to visit this page frequently to stay inform of any changes to this policy.
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